Frequently Asked Questions
Everything you need to know about your Glowery experience.
Are Glowery products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Glowery products are 100% cruelty-free and we offer a wide range of vegan-certified skincare and cosmetics.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy for opened products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been opened.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your package's journey.
Is your packaging recyclable?
Sustainability is a priority for us. 90% of our packaging is made from recyclable glass or post-consumer recycled plastic, and our shipping boxes are fully compostable.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.